Customer/Vehicle

Tap the Cust/Veh toolbar button to see the ticket's customer and vehicle information.

The Customer/Vehicle tab displays the following information:

• Customer Name
• Customer Address
• Customer City
• Customer Phone Number (tap to open the dialer on your phone)
• Customer Email Address (tap to open the email app on your phone)
• Vehicle Year, Make, Model, Engine
• Vehicle VIN
• Vehicle License Number
• Vehicle Mileage
• Vehicle Image

Editing Customer Information

Complete these steps:

1. Tap the edit icon next to the Customer heading.

   

2. Edit the information in the fields.

   

3. Tap Save.

Editing Vehicle Information

Complete these steps:

1. Tap the edit icon next to the Vehicle heading.

   

2. Edit the information in the fields.

   

   You can also scan or search for a VIN or License plate number to automatically add the information.

3. Tap Save.

Adding a Vehicle Image

You can add an image of the vehicle to the vehicle record.

Complete these steps:

1. Tap the Update Vehicle Image button.

   

2. Click the Camera button to take a picture with the phone.
   Click the Gallery button to select an image stored on the phone.

   

3. Add a Comment to the image.

   

4. Tap the Save Veh button.

Scanning License Plates to Edit Vehicle Information

Complete these steps:

1. Log into the DVI app.

2. Open a ticket either in the Work In Progress or Estimates section.

   

3. Tap the Cust/Veh toolbar button.

   

4. Tap Edit next to the Vehicle header.

   

5. Tap the Scan button to scan the license plate.

   

NOTE: If the user has CARFAX, after they scan the license plate, they can use QuickVIN to return the VIN number.