Email Settings

In R.O. Writer DVI Command, you can email checklists and other items (videos, images, documents, etc.) to your customer. To email customers, you must configure the email settings.

Click Configuration tab > Email Settings in the column of configuration settings. The Email Settings window opens.

Email settings window in DVI Command

Email settings window in DVI Command

To Configure and Send a Test Email

The following steps walk you through how to make sure you can send and receive emails in DVI Command. You can configure additional settings described in the Email Settings table below.

Complete these steps:

  1. At the top of the Email Settings window, enter your email details.
  2. Click Save to save the entered settings.
  3. Click the Send Test Email button. “Test Email” is the Subject line and body of the email.
  4. When the email is received successfully, send a reply.
  5. When the email is received at the email address in the Return Email Address field, your email is configured correctly.

NOTE: Now that your email is configured, refer to the table below to complete the rest of the settings.

Email and Shop Header Settings

The following table describes the email and shop header settings.

Setting

Description

Outgoing Mail Server

Enter the address of your outgoing or SMTP (Simple Mail Transfer Protocol). This value is provided by your email provider.

Port

The default port for SMTP is 25. Your email provider might use a different value.

Use SSL

Check if outgoing emails should be encrypted using SSL (Secure Sockets Layer).

Use Secure Password Authentication

Check if your provider requires a secure login.

Account Name

Enter the account name used to log into your email account.

Password

Enter the password used to log into your email account.

Your Name

The name of your shop. This is the name that appears at the top of checklists.

Return Email Address

Enter the email address customers reply to.

Send Backup Emails To

If an email address is entered here, every email sent is also sent to this address. This is useful for maintaining an archive of sent emails.

Email Subject

Enter the text you want to use as the default Subject line of every email sent.

Include Shop Header

Check to include the shop header at the top of all checklists. The text in the Your Name field appears at the top of the shop header.

Header Logo

You can add a logo to the top of all checklists. The logo appears on the checklist that is printed, emailed, and texted.

The image must be web-compatible (e.g., .jpg, .gif, or .png). The recommended height is 80 pixels.

Complete these steps:

  1. Click the Add/Change Logo button and the Add Image section appears.

    The Add image section.

  2. Click the Choose File button and select the logo.
  3. Click the Save button. The selected logo appears on the Email Settings window and all checklists.

Align Header Text

Select the alignment of the header text. Header lines can be displayed on the right or below the logo.

Header Lines 1—4

Enter the following information in the Header Line fields:

Header Line 1 = Your shop’s name

Header Line 2 = Your shop’s address

Header Line 3 = Your shop’s city, state, and zip code

Header Line 4 = Your shop’s phone number

Header Line 5

Enter your shop’s advertisement line. This can be a short slogan or tagline.

Email Message

Enter the text for checklist emails. This text is added to the top of checklist emails.

Save

Saves all settings.

Send Test Email

Click to send a test email. The Subject line and body of the email say “Test Email”.