Items That Add Labor

You can add labor operations to items (and conditions) and then add those items to checklists. When you attach a checklist that includes an item with a labor operation, that labor operation is added to the ticket when the checklist is added to the ticket.

Accessing Checklist Items That Add Labor

To access these settings, click Configuration> Checklists Items That Add Labor in the configuration column. The Checklist Items That Add Labor window opens displaying checklist items that add labor.

Checklist items that add labor window

To Attach a Labor Operation to an Item/Condition

When the condition is applied to the item in the checklist of a ticket, the labor operation is added to the ticket.

Complete these steps:

  1. On the Checklist Items That Add Labor window, click the Attach a labor operation to a checklist item/condition button.

    attach a labor operation to an item or condition window

  2. Select the Checklist Item. (Created in the Items setting.)
  3. Select the Condition. (Created in the Conditions setting.)
    • When this condition is applied to the item in the checklist of a ticket, the labor operation is added to the ticket.
  4. Select the Labor Category. (Created in R.O. Writer Configuration.)
    • When categories are changed in R.O. Writer, this dropdown list is updated.
  5. Select the Operation. (Created in R.O. Writer Configuration.)
    • This dropdown list includes labor with parts kits attached.
    • When operations are changed in R.O. Writer, this dropdown list is updated.
  6. Click Save. The item is added to the Checklist Items That Add Labor.