SmartStatus

To open the SmartStatus configuration settings, click Configuration tab > General Settings column > SmartStatus.

In SmartStatus configuration, you configure:

• Texting settings such as your shop’s texting phone number and the customer’s default phone number field.
• The refresh interval for the SmartStatus (and Priority) window.
• How SmartStatus steps work. SmartStatus steps are the columns on the SmartStatus window.

The topics in this section include (each link opens a new topic):