Using the SmartStatus Window

SmartStatus is the window that opens when you first log into R.O. Writer DVI Command.

Each tile is an estimate or repair order. Drag and drop the tiles to change the SmartStatus of the ticket.

You can watch the webinar below to see a detailed overview of SmartStatus.

The SmartStatus window includes the following elements:

• Toolbar
• Columns - Each column is a step configured for SmartStatus
• Ticket tiles
• Technicians column and tiles

The topics in this section include (each link opens a new topic):