Opening a Checklist in DVI Command

To open a checklist in DVI Command, click the Checklists tab and click the Select link of the checklist you want to open.

You can also click the checklist symbol on the ticket tile in SmartStatus.

A detailed view of the checklist opens.

NOTE: This is the checklist the technicians and service writers see in DVI Command. The customer does not see the checklist in this format.

Toolbar

There is a toolbar at the top of the window.

The following table describes the buttons in the toolbar and under it.

Setting	Description
Edit Checklist	Click to edit the checklist items and their conditions.
Post to Followup	Click to add to Marketing/Followup in R.O. Writer.
Add Labor	Click to add labor operations to the checklist items.
Add Animations	Click to attach animations to checklist items. These animations can be viewed by the customer when they receive the checklist.
Display Checklist	Click to view the customer-facing version of the checklist.

Email Addresses

When a checklist is emailed, the checklist is sent to each email address entered in these fields. The first field contains the customer’s default email address.

If no email address is entered for the customer, the first field is blank for you to enter an email address.

Click the Send Email button to email the checklist. The checklist is emailed to the addresses in the Email Address fields.

Comments

Type in general information about the checklist in the Comments field. Click the Save Comments button to save these comments to the checklist.

Customer and Vehicle Information

The ticket and customer information appear below the email address fields.

Shop Information

• Shop - Name, address, and phone number.

• Send email to - The shop's email address. Click the message icon to email the checklist.

Customer and Vehicle Information

• Ticket number - RO # or Est #.
• Date - When the ticket was created.
• Customer - Name, address, and phone number.
• Year, Make, Model
• VIN - The VIN Number.
• License - The license plate number.
• Mileage - The current mileage.

Checklist Table

The header row of the table is the name of the checklist.

The table rows show the checklist items, their condition, and comments.

NOTE: The symbols and colors used for the items can be configured in the checklist settings.

The following table describes the checklist columns.

Column	Description
Item	The name of the item and the condition symbol. means the items passed. means the item needs attention. If an image is attached to the item, an image appears below the line. Images are attached to checklist items in the R.O. Writer DVI app.
Condition	The condition of the item in the checklist. The text and color correspond to the symbol.
Comments	The item comments. If an animation is attached, A “Click here for more information” link appears. Click this link to see the animation in a new browser tab.

If there is more than one checklist attached to a ticket, a second set of Comments and table rows appear just below the first checklist. The header row is the name of the checklist.